Digital Media Signage at the Customer Areas: Reception / Banking Halls:
Digital Media Signage at the customer area is like a silent sales person as it educates all your customers waiting in the reception, banking halls and common waiting areas about the company and the products and services that the company offers (the screens can be used to up-sell on various products and educate your customers on the company). It also reduces wait time for the customers as their minds are focused on the Ad’s running.
Digital Media Signage for HR Department & Corporate Communication:
With employees deployed across the country HR Managers are using digital signage on the screens to communicate information to all staff. The digital signage solution offers HR departments the use of still pictures, video and text. The HR and Corporate Communications department can generate content that will always be of interest to employees.
Digital Media Signage Mobile Corporate Communication
Keep your team informed and engaged by sharing the latest news and announcements, dashboards, reports, and social activities on digital signs. Our platform makes it easy for teams on the go to stay connected. Publish once and view on all your devices.
Digital Media Signage Central Forex Management:
Centrally manage the foreign currency exchange rates across all branches; the platform enables instant change of forex rates. Changing of Forex rates can be done manually on the platform, linked to a source where rates will be changed or can be automatically picked from your website. The screen displays currency exchange rates and useful information for customers, as well as promotional video clips.
The design template of the rates table can be changed at any time to suite user demands.
Queue Management as a Service: (QMaaS)
Once connected to Comtel’s DMIP your company will have access to other services such as queue management. Queue Management as a Service (QMaas) makes the solution cost effective for any organization and removes the high infrastructure costs normally associated with the solution.
Customer Feedback as a Service: (CFBaaS)
How do you know if you are doing something good or wrong with your customers in business? If you don’t know that something is wrong how are you going to fix it? Ask your customer!
In most cases we realise that something is wrong, that something does not work well and that we need to change something when we face the consequences. Comtel now offers companies and affordable monthly subscription solution to retrieve vital information from their customers. Our Customer feedback as a Service Solution is a 3-IN-1 feedback tool that requests an instant opinion from your customers at the end of a service or purchase. You will know what exactly your customers are thinking and what to do to see them again.
Digital Media Signage Sales/ Data Visualization:
Sales is the life blood for any company and being able to visualize your sales on a daily basis on the digital screens keeps you up to date with relevant information to the minute. This tool is a self-motivator for sales people because the performance of the sales team can be displayed on the screens this subconsciously pushing the sales person to perform better should they see their performance is low.
Digital Media Signage Call Center Visualization:
Visualize your Call Center data anywhere, anytime, any agent and any device. Aggregate your data into simplified diagrams and monitor hourly trends on various statistics. Visualization gives the Call Center actual information on the various activities this enabling Call Center Managers to make quicker decisions on enhancing and improving customer service.
Digital Media Signage Social Media Integration:
Integrate the digital signage system to any social media platform, the screens will automatically display the latest feeds from the social media application giving companies live visibility of all social media conversations.
Meeting Room Management as a Service (MRMaaS):
Manage your meetings room in a professional way with Comtel’s Meeting Room Management as a Service (MRMaaS). Comtel installs 22” high definition screens at each conference room / meeting room entrance. The screen will display the meetings that will be taking place during the day, when there is no meeting scheduled the screens will show your HR Corporate communication or run various Ad’s.
Digital Visitor Registration Management
Do away with the books and replace your visitor management solution with a device that registers using technology. The visitor’s information and photo can be reviewed later easily should the need arise and/ or blacklist for security reasons.
Digital Media Signage Live Broadcasting:
We have listened and acted on the feedback from our customers, many of our digital media customers have been requesting for easier use of Live Broadcasting. The Digital Media Intelligence Platform has been upgraded and this has introduced a number of new features one of them being CHANNELS! With Channels you are able to stream Live Content online and display Live Video content being broadcasted for any location.
Digital Media Signage & Live TV Integration:
Customers have different needs and with some of our customers the integration into Live TV Streams such as DSTV, ZUKU, Star Times etc is a requirement. More importantly the challenge that many have faced is the capability to SCHEDULE the Live TV stream. Most of the digital media signage solutions offered in the market provides customers with the ability to play Live TV streams through a solution called Picture-in-Picture (PiP). This solution gives you the ability to show Live TV streams on the screens but does NOT give you the ability to schedule the Live TV Stream. The TV Stream will remain consistently on the screens in effect the TV program takes up 80% of your advertising space on the screen.
With our Digital Platform customers can choose at what times they would like the Live Stream to display on the screens, the time they should be removed from the screen and the percentage of the screen the Live Stream can utilize whilst the corporate content is displayed. Being able to schedule the Live Stream gives you full functionality on Ad display together with Live TV streams.
Digital Menu Boards:
Digital menu boards deliver fast, high quality service to customers visiting fast-food outlets. By presenting the right information in a clear way customers can make quicker decisions. Advertising on menu boards helps fast-food chains increase their sales by Advertising specials or promotions on particular days. In addition your menus become extremely flexible because you can add as many assortments and price changes as need be.
Why stick to one screen, use multiple screens in a video wall to leave a lasting impression. Video walls can be used in multiple was and many companies are beginning to use the video wall screens as part of their office design.
Digital Media Signage Touch Screens:
Unlike the digital media signage screen displays whereby customers watch the video clips on the screen touch screen technology is much more interactive with the customer and can be used to assist customers to make key decisions on their own. With touch screen technology users choose the information they are interested in watching or reading and using technology such as QR codes customers can receive all types of information directly to their phones for example loan application forms or account opening forms.
Improve response times by providing customer access to your experts with a touch of a button. Increase sales / close ratios by intelligently routing customers to the right resource and increase customer services by providing access to highly trained and certified experts.
Organizations globally are looking for innovative ways they can reach out to as many of their customers as possible; enhance their customers experiences when dealing with their bank and to create a presence that they are everywhere and easy to be accessed. In the past to get this achieved a bank would have to use huge amounts of money setting up new branches across the country even in areas where the foot traffic was low.
Today with the introduction of Smart Booths the organizations can reduce their overhead and setting up costs by more than 50% increasing their bottom line and still achieving their goal of creating a great convenient experience for their customers.